Dataminr Okta Help

I forgot my password:

Visit the Okta logon page
Enter your email address
If prompted, select Password from the list of authenticators.
Click the Forgot password? link below the password text box
You will be able to receive a one-time code via SMS or link via personal email, then use a second factor (Okta Verify, Authenticator, Security Key, etc) to reset your password.

I get the following message:

To access Application XYZ, your organization requires you to sign in with Okta FastPass.

This error occurred because your computer was not recognized as a secure Dataminr device. In order for your device to be allowed to access sensitive applications, you must use Okta FastPass to sign in.

I'm using a Dataminr device

If you encounter this error on a Dataminr device, you must use Okta FastPass to authenticate.

Open Okta Verify
Ensure your Dataminr user account is listed. If it isn't, you can register Verify as an authenticator by insert link.
Now that Okta Verify is registered and running on your device, select FastPass when signing in to Okta.

If you can't register or use a FastPass authenticator on your Dataminr device, please contact ithelp@dataminr.com or send a support request in the #it-help Slack Channel.

I'm using a personal device

From a Personal device, use Workspaces Web browser to access the application:

Logon to browser.dataminr.com from your personal device.
Click the blue Sign In button
The first time you logon for the day, it may take longer to load.
Once it has loaded, you will have a secure web browser session inside your browser.
You will be taken to an Okta Logon screen.
Enter your Username / Password and use your multifactor authentication code to login (like the rotating code on Okta Verify on your mobile phone).
You will then arrive at the Okta Dashboard. From here you can find the application you were not able to launch, and you will now have access.